Ecommerce & Digital Manager, London

My Client an exciting luxury Food business are looking for an experienced individual with a proven track record for the position of Senior E-Commerce & Digital Manager.

About You

Experience managing / leading digital retail / ecommerce; a ‘natural shopkeeper’; fixated on delivering your promise to the customer

Have great understanding of retail, e-commerce and marketing businesses

Have a proven track record as a commercial individual, who understands brand and customer (shopper)

You are independent and self-directed but able to work and lead a team.

Have superior analytical skills to track and manage performance

Have excellent interpersonal skills and the ability to persuasively sell ideas

Effectively navigate and collaborate cross-functionally.

Requirements

• 2/3 years in an eCommerce role within a DTC brand and, preferably either a luxury brand or restaurant business.
• Good knowledge of Magento 2.
• Good knowledge of Klaviyo or other similar systems, analysing date, building emails and segmentation.
• Knowledge of GA, analysing and identifying areas for improved UX & conversion.

Keep up to date with e-commerce / trading best practice of tomorrow through training, research etc.

Email Marketing

Develop the email marketing strategy across weekly newsletters, automated flow campaigns, targeted and personalised content and active a/b testing. Strong knowledge of Klaviyo and advanced segmentation techniques.

Ensuring campaigns are kept within budget and maximum ROI is achieved.