CRM Executive – Luxury Retail Brand, Didcot


We are looking for a CRM Executive who will be responsible for developing and implementing the CRM strategy for our exciting client based near Didcot, driving customer engagement and retention.

The customer database will be your responsibility with two commercial objectives: increasing revenue through targeted customer marketing and improved customer retention. You will ensure high levels of customer loyalty by overseeing customer interactions and identifying opportunities to enhance the customer experience using data, segmentation and personalisation throughout the customer lifecycle.

Additional details and an can be found below.

Experience Requirements

You will need…

  • A positive, proactive approach
  • Proven experience in CRM and email marketing role, with a background in retail
  • Proficiency in digital marketing platforms, analytics tools, and CRM software
  • Strong analytical and data-driven decision-making skills
  • Excellent communication, presentation, and interpersonal skills
  • Knowledge of retail industry trends and consumer behaviour

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