Sales Director - Luxury Travel London
ROLE SUMMARY:
Increase revenue through acquisition, maintenance and development of Travel Industry relationships
PRINCIPLE DUTIES, RESPONSIBILITIES, AND EXPECTATIONS:
Acquisition: Identify, qualify and acquire new customers.
Customer Maintenance: Develop and Maintain relationships with Travel Industry Partners, including key decision makers, TMC corporate clients and all travel bookers.
Territory Management: Implement sales plan and strategies for each travel industry partner. Maintain and service existing relationships by communicating and conducting regular visits to partners, their travel agencies and the appropriate corporate staff.
Respond to customer inquiries and ensure resolution of problems in a timely and efficient manor. Maintain and strengthen existing account relationships.
Sales Development: Develop a sales strategy that ensures you identify potential new partners from all areas of the travel industry.
Communication: Maintain knowledge of competitor’s activities and client base, customer concerns, market trends, etc. and provide manager ongoing information for forecasting market sales. Compile and analyse competitive information and prepare summary reports with recommended action plans as appropriate. Provide feedback, suggestions and critique of sales plans and marketing programs.
Organisational Role: Communicate regularly with the VP International Sales, VP General Manager, other Senior Management and Sales Directors, regarding marketing trends, customer concerns, effectiveness of sales strategies, etc. recommend creative approaches to meet goals established for assigned market segment.
Administration: Complete all necessary paperwork: pipeline report, sales database updates, monthly reports, competitive information reports, contracts, business correspondence, itineraries, customer complaints, call reports, expense reports, as required.
Relationships: Maintain relationships with trade and industry organizations as required eg: ACTE, MPI and NBTA
Other Duties: Perform other duties and special projects as required and approved by the General Manager
JOB QUALIFICATIONS
Education: Degree Level or Equivalent Work Experience
Languages: English, French and German
Experience: Three years successful sales experience selling corporate travel products to the travel industry.
Skills: Excellent computer skills-Excel, Word, PowerPoint, Strong written and verbal communication skills.
Attributes and Characteristics:
Has a desire to both sell and manage client relationships, previous experience of working in the French, German and Swiss markets is desirable
An excellent communicator, comfortable making presentations to large groups and able to work at all levels from call centre / travel agency to board level at major PLC’s.
Has a thorough knowledge of the travel industry, can demonstrate a thorough understanding of the structure of the travel industry including TMC’s, Consortia, DMC’s and a working knowledge of the hotel and airline industries.
Can demonstrate a thorough knowledge of the TMC/ Corporate / Supplier relationship.
Through previous experience has access to contacts within the travel industry.
Must be a motivated, self-starter with the ability to work independently to manage one's territory.
Cares passionatly about customer service and able to act as a client advocate.
A team player that leverages other departments to find resolution for the good of the customer.
Flexibility to travel regularly.
PRIMARY CONTACTS:
Internal: Corporate Sales/Marketing, Reservations, General Managers, Senior Management.
External:Clients
Jackson Rose Recruitment Solutions is acting as an Employment Agency in relation to this vacancy.
| Salary: | £45k pa +£5k car allowance and excellent company benefits |
You can apply for this job
by filling out the form below. |
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| Permanent/Contract: | Permanent | ||
| Location: | London | ||
| Employer: | Jackson Rose | ||
| Reference: | MNSALESDR | ||
| Updated: | 7 Jan 2011, 3:10 PM |
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